Staff & Resources
We encourage you to ask questions and interact with our staff when you visit Sanctuary. Our patient care advisors are heavily trained and extremely knowledgeable about cannabis. We welcome any questions you may have and will be happy to guide you towards products that might suit your needs.
While drop in visits and on-the-spot discussions with our staff are most common, we do offer appointments for longer discussions. To schedule an appointment, please call us.
Financial Hardship Programs
Patients may be eligible for reduced pricing if they are enrolled in SSI, SSDI, Medicaid, MassHealth, and/or have a verified financial hardship. Once participation in one of these programs has been confirmed, a sliding scale discount will be applied based on program enrollment and family income. Please speak with a staff member at our location, email us, or call us for more information on how to apply. Sanctuary reserves the right to limit the amount of discounted product sold to financial hardship participants and to adjust the discount parameters of the program if necessary.
Translation & Interpretation Services
If one of our staff members doesn’t speak your language, we will utilize a telephone translation service to ensure effective communication. We also provide accommodations for the blind/visually impaired and deaf/hard of hearing.